Questions About Cancellation and Commitment
It is useful to understand appointment policies before a schedule is agreed.
Let’s TalkA QUESTION WORTH EXPLORING
Start with the part that feels familiar.
It is useful to understand appointment policies before a schedule is agreed. You may have a changing work routine, responsibilities that make planning difficult, or questions about what happens when you need to cancel. Those details are part of deciding whether an arrangement fits.
The practice supplies a 24-hour cancellation policy, with the full fee for late cancellation. Ask Kerry to confirm the written terms that apply before you begin. A consultation and an ongoing therapy appointment are different arrangements; do not assume one automatically commits you to the other.
If your schedule is unusually variable, discuss that before assuming a recurring time can work. Knowing the terms makes it possible to consider the arrangement honestly. It is separate from a request for a standing exception, which should never be inferred from a general conversation about flexibility.
MAKING THE QUESTION SPECIFIC
A place to begin the conversation.
Bring practical questions about scheduling, frequency, cancellations, and how changes are communicated. Asking clearly before care begins is different from negotiating an exception after a missed appointment.
Which scheduling terms do I need to understand before agreeing to them?
THE RELATED SERVICE
Online Therapy
Mindful Driven Life offers therapy by video for adults in Texas and Colorado. A free 15-minute consultation is a place to ask about fit and practical arrangements before agreeing to care. Individual rates are discussed before scheduling; current group details should be confirmed directly. An introductory conversation is different from a therapy session and does not automatically reserve an ongoing appointment. You can ask questions without arriving with a complete explanation of everything you are experiencing.
Explore Online TherapyBEFORE YOU BEGIN
Questions can stay open.
Does a free consultation commit me to ongoing therapy?
An introductory conversation is a chance to ask about fit and practical arrangements. It is different from agreeing to a recurring therapy appointment. Before beginning, clarify the appointment being offered and the written terms that apply. Do not infer an ongoing commitment, reserved time, or exception to a policy from the existence of a free consultation.
What if I know my schedule may be inconsistent?
Raise that practical issue before agreeing to an arrangement. Ask about scheduling expectations and the written cancellation policy so you can consider whether it is manageable. The practice's supplied policy is 24 hours, with the full fee for late cancellation. This page does not promise flexible exceptions or alter the agreement for a particular missed appointment.
KEEP EXPLORING
Related questions.
A FIRST CONVERSATION
See if this feels
like a fit.
A free 15-minute consultation is a chance to ask about working together. Tell me what you are looking for, and we can talk about the next step.
Therapy is offered by video to adults in Texas and Colorado. Individual rates will be discussed before you schedule a session.
PRIVATE REVIEW
Consultation requests are not open in this preview.
This is a design review. The practice’s appointment link will be connected after approval. Please do not enter personal or health information here.
No request is sent. This preview does not collect your information.
Your Right to a Good Faith Estimate
If you do not have insurance or are not using insurance, you have the right to receive an estimate of the expected cost of your care. You can ask for an estimate before scheduling.
For care scheduled 3 to 9 business days ahead, an estimate is due within 1 business day after scheduling. For care scheduled at least 10 business days ahead, it is due within 3 business days after scheduling. An estimate requested before scheduling is due within 3 business days of the request.
If a bill is at least $400 more than the estimate, you may be able to dispute it. Keep a copy of your estimate.
Learn about your rights at CMS.gov. This notice is informational. Ask the practice how to request your estimate before care begins.